For your safe and relaxing vacation

General Information & Knowledge

  • At least 1 meter distance to other people.
  • Do not shake hands or hugs.
  • Wash hands several times a day with water and soap at least for 30 seconds
  • Avoid touching the face with unclean hands.
  • Sneezing or coughing in the bend of your arm or in a handkerchief.

You will notice the following security measures during your Madeleine stay:

Oral & nasal protection
  • To protect you, our employees wear face shields or face masks.
  • They will be tested regularly.
Cleanliness & Hygiene

Cleanliness & hygiene are always a special priority for us anyway, but we have taken the current requirement to test and adapt our cleaning and hygiene measures accordingly.

Particularly in the public guest areas, we have increased the desiccation frequency and also in our area we have established appropriate rules that allow you the best possible usability of the rooms. For the saunas and steam bath, reduced maximum capacities apply and the visit to these must be registered/reserved at the hotel reception. The jacuzzi is also fully available, subject to distance rules and limited maximum occupancy.

Restaurant

In gastronomy, the quality of the classic restaurant service at the table is once again in the foreground and displaces the permanent variety at the buffet – also here, the enjoyment is not restricted but changed. Less choice brings more freshness to your plate. And you can sit comfortably at your table and enjoy the fist-class service.

  • At the restaurant you will be accompanied to your table on the day of arrival. You will keep it during your stay for breakfast and dinner.
  • The safety distance between the tables is kept generously.
  • Buffets are available with mouth and nose protection. We also ask you to use the disposable gloves. In the evening, all courses are served as well as possible at the table.
  • Our menu and beverage cards are disinfected several times a day.
Vital area

Jacuzzi

  • A maximum of 4 persons may be in the pool at the same time and there is a minimum distance of 1 meter in the pool.
  • The jacuzzi is operated with a slightly increased chlorine level.

Sauna (90°C)

  • In the sauna there is a minimum distance of 1 meter.
  • Occupancy with a maximum of 3 persons or joint household/families.
  • Access only after reservation at the hotel reception, no air spill.

Bio Sauna (60°C)

  • In the sauna there is a minimum distance of 1 meter.
  • Occupancy with a maximum of 3 persons or joint household/families.
  • Access only after reservation at the hotel reception, no air spill.

Steam bath

  • A minimum distance of 2 meters applies in the steam bath.
  • Occupancy with a maximum of 2 persons or joint household/families.
  • Access only after reservation at the hotel reception.

Infrared cabin

  • In the cabin there is a minimum distance of 1 meter.
  • Occupancy with a maximum of 3 persons or joint household/families.
  • Access only after reservation at the hotel reception.

Water/Juice bar

  • The water and juice bar for free removal remains, disposal gloves must be used for this.

Loungers

  • Again, the 1 meter distance rule applies. Please use the loungers with a bath towel.
Rooms & Suites
  • In your private holiday home you will notice only minimal changes – we use cleaning agents adapted to the circumstances with improved disinfecting effect and as always, we pay special attention to the highest cleaning quality.
  • There are no newspapers/magazines on – we will be happy to give you the current TV programme as a personal copy at the reception.
  • Door handles and lift boards are disinfected several times a day in the rooms and in all public areas.
Covid commissioner at the hotel

Family Gstrein is at your disposal at any time for questions or concerns.

Numbers and facts

Measures, facts and figures for Obergurgl can be read here.

Our heart concern: Keep and stay healthy!


Zimmer & Preise

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